If hidden damage is hidden during your project (such as rotted wood, termites, bad wiring, etc) this could not have been observed during the bidding process. Our standard procedure is to: show the item to the customer, explain the issue, provide an estimate to repair the damage or recommend a qualified professional (for specialty trade work) and then complete the work. We do not repair hidden damages without prior customer approval. In some cases, it may be advisable to get your insurance company involved for higher cost level repairs. We will work with you through the insurance process if appropriate.